Front Desk Crew/Supervisor/Manager - Hospitality Career Growth

Join Synergy Dining Group and embark on a rewarding hospitality career in Bali’s vibrant tourism hubs. Whether you're starting as a Front Desk Crew or aiming for a leadership role as a Supervisor or Manager, we offer clear career progression, competitive compensation, and a supportive work environment. In Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you'll be at the heart of Bali's bustling hospitality scene, serving guests from around the world.

As a Front Desk Crew, you'll be the first point of contact for guests, handling check-ins, check-outs, and resolving any issues that may arise. Your role is crucial in ensuring a seamless guest experience, and with our comprehensive training program, you'll develop the skills to excel in this dynamic environment.

For those looking to advance their careers, Synergy Dining Group provides opportunities to grow into a Front Desk Supervisor or Manager. In these roles, you'll oversee a team of Front Desk Crews, ensuring high service standards and a positive guest experience. With your leadership and management skills, you'll play a key role in shaping the future of our hospitality operations.

📋 Tanggung Jawab Pekerjaan

• Handle guest check-ins and check-outs efficiently and accurately.
• Provide exceptional customer service to ensure guest satisfaction.
• Resolve guest issues and complaints promptly and professionally.
• Manage front desk operations, including reservations and room assignments.
• Oversee a team of Front Desk Crews as a Supervisor or Manager, ensuring high service standards.
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.
• Maintain accurate records of guest information and transactions.
• Participate in staff training and development programs.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a front desk or hospitality role, preferably in a hotel or resort setting.
• Strong communication and interpersonal skills to handle guest interactions effectively.
• Proficiency in English, both written and spoken.
• Basic knowledge of hotel management systems and front office software, such as PMS (Property Management System).
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Leadership and management skills for Supervisor or Manager roles.
• Familiarity with local regulations and industry standards in hospitality.
• Flexibility to work varying shifts, including weekends and holidays.

🛠️ Keahlian

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