Consumer & Branch Banking Associate - Banking Services Program

Join Permata Bank as a Consumer & Branch Banking Associate and kickstart your career in the financial industry through our prestigious Banking Services Associate Program. This 12-month accelerated development program is designed for young talents looking to build a strong foundation in banking. In this role, you will work closely with our branch staff to provide exceptional customer service, process transactions, and assist with various banking operations. Based in Jakarta Raya, you will be part of a dynamic team that values innovation and excellence.

Permata Bank is a leading financial institution in Indonesia, known for its commitment to customer satisfaction and community development. Our Consumer & Branch Banking Associate Program offers a comprehensive curriculum that includes on-the-job training, mentorship, and professional development opportunities. As a Consumer & Branch Banking Associate, you will gain hands-on experience in retail banking, customer service, and financial products, preparing you for a successful career in the banking industry.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service to retail banking clients.
• Process various banking transactions accurately and efficiently.
• Assist with the setup and maintenance of customer accounts.
• Handle customer inquiries and resolve banking issues promptly.
• Collaborate with the branch team to ensure smooth operations.
• Participate in training and development programs to enhance your banking skills.
• Stay updated with the latest banking trends and regulations.
• Contribute to the overall success of the branch by promoting Permata Bank's products and services.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum 2 years of experience in customer service or banking operations.
• Strong communication and interpersonal skills.
• Proficiency in English and Bahasa Indonesia.
• Familiarity with banking software and tools such as Core Banking System, CRM, and accounting software.
• Ability to work in a fast-paced and dynamic environment.
• Willingness to learn and adapt to new technologies and processes.
• Passionate about the banking industry and committed to customer satisfaction.

🛠️ Keahlian

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